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Help - Paying

Possible Solutions

  • I'm having difficulty paying for my downloads.

  • I'm not sure if my payment was processed successfully.

  • Do I get a receipt with my downloads?

  • Do I need to re-purchase tracks in order to download them again?

  • There's something wrong with my download. If I buy it again, will I get a refund for my original purchase?

  • Which methods of payment are accepted by 7digital?

  • Do you store my credit card details?

  • Will I be charged before or after I download the track that I have purchased?

  • I have a voucher code. How do I redeem it?

  • I have a voucher code but it isn't working. What should I do?

  • Can I shop at 7digital from outside of the UK?

Contact our Customer Services team